Contact AirTalk | Customer Service/Support 2024 - JustUseApp (2024)

How to Contact AirTalk Customer Service/Support

AirTalk Contact Information

Listed below are our top recommendations on how to get in contact with AirTalk. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact AirTalk. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).

60.87% Contact Match

Developer: HTH Communications

E-Mail: [emailprotected]

100% Contact Match

Developer: AirTouch Connections Limited

E-Mail: [emailprotected]


Reported Issues: 24 Comments

5.0 out of 5

By laurie kirkman

1 month ago

my phone hasnt been recieved and should have came fedex but is missing ! Fedex has opened a case but that doesnt solve the problem of my phone not being delivered! I need this lifeline phone due to health issues an would appreciate it being sent again thru the post office so i can pick it up there.

By Steven inger

2 months ago

Please call me please can't reach no one in your office 602 601 8217 born March 20;1972? Password 171250811 the tracking 92395999996254341353964 please call asap Steven inger

By Cynthia Brown

2 months ago

I never received my phone ..tracking says it was delivered..post office said they never received it...

By Barbara Brewer

3 months ago

Would like a different phone I'm signed up for lifetime acp got my I phone 6 would a Samsung phone and my original number which is 7407107059

By Tammy Moser

3 months ago

l tracked my iPhone 6, The UPS said they dropped it off at our post office in Port Huron, MI on Feb 21st. I then contacted the post office and they told me it was delivered at my address in mailbox. I was home all day I received nothing.. I then asked my mail lady if she dropped off a package and this was only two days after and mail lady said she couldn't remember and if she did it would of been on side porch because she dosent like to leave packages where people can take them. I have been trying to get ahold of someone at airtalk for a week the phones I get disconnected and emails go unanswered like this one im sure. I wanted a iphone 8 since my iPhone 6 is no longer available when its time to get in touch the iPhone 8 will probably be gone also SO PLZ SOMEONE HELP ME OUT THEY WINT LET ME REDO APPLICATION IVE TRUED HELP!!!

By Tammy Moser

3 months ago

I never received my phone in mail I tracked it UPS took it to my mail office and they said they delivered it on Feb 21st but mail lady dosent remember delivering it an was wondering if I can receive another one before all these deals with free phones are gone help please its been a week and still cant find out anything??? I want a iPhone 8 because now my iPhone 6 is all out they say. So I got Sim card no phone and cant get anybhelp ive been calling they hang up ive been texting and no response, I tried redoing application and it won't go through somebody PLEASE HELP ME WHAT ELSE DO I HAVE TO DO !!!

By Marion Hargreaves

4 months ago

After reviewing many cellphone internet ads and deciding that yours was the most sincere, and after much time of being without one, I recently ordered and received a Moto 2 cellphone, thinking it was a Motorola phone. There was a message on the phone stating " "you haven't made a call in 10 days". I had an inclination that it was a used phone because I had just gotten it. Upon making my first call, there was so much scratchy interference on the phone that we couldn't be heard. I thought it was a bad conversing place in the house. I proceeded to record all my contacts and they suddenly disappeared. I called Air talk and was told I would have to send the phone in. Since it was the only phone I had and I needed it, I decided to wait it out a bit and try to make it better with adjustments. That didn't work and it has gotten worse so we can hear nothing. The lighting on it is bad and it shuts itself off. I am in rehab and have to use their office phone. I need one for my own and if I can't use this one, I will have to cancel my account with you and order from another supplier. Please let me know if there is something you can do, or not. Thank you. Marion Hargreaves

By Dakota johnson

5 months ago

I need help changing my address to 27340 tyrrell ave apt#3 hayward ca 94544so i can receive my phone. Because of right now its saying that my zip code doesn't match my address

By Taylor Wilson

6 months ago

I jus recovered my iPhone 7 thru airtalk yesterday in the mail and it stopped working won't charge up nor turn on. I had it on not even two hrs later says sim card is locked & won't turn on. It was working first 2 hrs of usage.

By Amanda stanley

6 months ago

It says I cant apply I already have an enrollment i never applied before I'd like to enrol to get the iPhone 8

By jacob geiger

7 months ago

my phone was stolen today and need to cancel my account and start a new one but this website dosent seem very helpful can any one help me out

By Jessica hayes

7 months ago

LostMy phone cut service off now.

By Eric

7 months ago

how come you're telling me my address doesn't match zip code i know where i live. i think this is fake!

By Cheryl Schorr

8 months ago

I messeges airtalk wireless on getting my old cell number I’ve had for years. It took them 2 1/2 months to get back with me through email. I asked them for my number back and 3 days later I got the same email. Told them I moved on since I was left hanging. For so long. All I’m asking for is my old number back. You’d think I committed a crime. Cant get in my AirTalk account. It says I’m inactive. Well, duh. Can I get help, please? Thank you

By Barbara borden

8 months ago

I can’t get to the verifier page for 2 days now, is they’re anyone I can call? The number on your site disconnected me

By Kimberly Baylis

8 months ago

I need to talk with customer support to change my address to 1364 sims rd NE so i get my iPhone 7

By SHANE BAUDOIN

8 months ago

this is shane baudoin i have a iphone se from yall company and my battery isnot working right and not staying charge for long

By thanh trinh

9 months ago

my phone not work 619 2523789. and phone bew compromise may I get a new Sim card?

By Wanda Collins

10 months ago

Was promised a minimum of 15 GB am only receiving 1gb

By Brad

11 months ago

Just like Eboni, the poster before me, I keep getting stuck at the page where you check the circle to pick your qualifying program. Ive tried using 5 different devices and browsers, while constantly clearing the history and cache. Ive been trying to tell someone.

By antoine salameh

1 year ago

cannot make phone calls or receive calls from my residence. also my receiving calls always go to mailbox. please get in touch with me thank you

By Porch cleaned off now you do oh yeah

1 year ago

My name is Cornelius Langston and I'm having a real problem trying to get in touch with you guys every time I seem to find tried to find your internet or or address or on your phone number nothing seems to go through and I didn't try getting in touch with you seven times so far I'm getting a little upset help me would you and my number is 764 no scratch that my number is 269-929-0064 and my email address is slowpoke 444@redacted

By EBONI J MCCREE

1 year ago

I have been trying to put my application in for weeks for airtalk and it never submits it. It will tell me its checking my eligibility but never loads the next page. I have also tried to call about this problem but can never talk to a REAL PERSON because I'm not a customer. This is ridiculous how much we have to go through just to apply


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FAQs

How to talk to a live person at AirTalk Wireless? ›

Contact AirTalk Wireless Customer Service toll free at+1 (855) 924-7825 if additional help or information is required. AirTalk Wireless may send messages to your AirTalk Wireless handset or alternative phone number via SMS.

How do I contact AirVoice Wireless customer service? ›

If an AirVoice Wireless subscriber intentionally sends spam from an AirVoice Wireless handset, the subscriber may be terminated without notice. Contact AirVoice Wireless Customer Service toll free +1 (888) 944-2355 if additional help or information is required.

How to get a free replacement phone from AirTalk Wireless? ›

Warranty Replacement: If your phone is within the warranty period and the issue falls under the covered defects, AirTalk Wireless will likely process a free warranty replacement. Lifeline Program Replacement: For eligible Lifeline participants, a free replacement phone might be offered as part of the program benefits.

What is the phone number for AirTalk Wireless activation? ›

If you face any issues during activation, please contact our support team for assistance at (855) 924-7825. Do I need to change my plan or my mobile number if I switch to eSIM? No, switching to an eSIM doesn't necessarily require a change in your plan or mobile number.

How do I talk to live customer service? ›

In a very clear and concise way, explain the problem or your issue to the agent.
  1. Talk slowly and clearly.
  2. Don't make assumptions about what they know or don't know.
  3. Include specific examples about your issue.
  4. Ask them to restate your issue after you're done explaining it.

How do I talk to a human at Live Nation? ›

While Live Nation live chat is not available, you can contact the company via email or phone. If you seek immediate assistance, call 1-800-653-8000. The line is available Monday through Friday from 9 am to 8.30 pm local time; from 9 am to 7 pm local time on Saturdays and from 9 am to 6 pm local time on Sundays.

Is AirVoice Wireless and AirTalk Wireless the same company? ›

AirTalk Wireless® is a program provided by AirVoice Wireless, LLC serving eligible American households nationwide. To participate in AirTalk Wireless® service, certain eligibility requirements must be met, which are set by each State where the service is provided.

What carrier does AirTalk use? ›

AirTalk Wireless is an MVNO (Mobile Virtual Network Operator), meaning they use network towers from larger carriers like T-Mobile and AT&T, but offer their own plans and pricing. This means the compatibility of your phone with AirTalk depends on the network it operates on in your specific location.

What is the customer service number of chat deal? ›

If your trip starts in less than 72 hours, or you purchased your trip less than 24 hours ago, please request booking cancellation via phone at +1 (888) 839-0189. We'll examine your ticket and let you know about the exchange eligibility and all the associated fees.

Who has the best free government phone? ›

Top Lifeline companies like Assurance Wireless, Q Link Wireless and SafeLink Wireless offer free smartphones and plans with up to 350 monthly minutes and unlimited texts. Phones use the networks of major carriers so you get nationwide coverage. Internet data may also be included.

What is the best free government phone program for North Carolina? ›

The Affordable Connectivity Program is a government benefit program that helps ensure that households in North Carolina and throughout the US can afford the broadband they need for school, work, healthcare and more. If you qualify, your household will receive: Free Smartphone. Free Unlimited Talk.

What number is +1 855 924 7825? ›

For instructions, please contact AirTalk Wireless' Customer Service at +1 (855) 924-7825. AirTalk Wireless provides new and used handsets to subscribers. All handset models provided to Lifeline subscribers are selected at the sole discretion of AirTalk Wireless.

How to find AirTalk Wireless username and password? ›

AirTalk Wireless - Government Benefit Program. Free Smartphone with Free Monthly Cell Phone Service. Forgot Username? Enter your email and last 4 digits of your social security number below to reset your username.

How to use 611611? ›

To activate your service, text the word ACTIVATE to 611611 here. To add airtime, text the word ADD to 611611 here. To update your data settings to send MMS and access the Internet, text the word APN to 611611 here. To download My Account app, text the word APP to 611611 here.

How long does it take to get an AirTalk Wireless phone? ›

Once your order is complete, your device will ship within 7-10 business days. You can also check on the status of your application by visiting Check Status and entering the same email address and zip code you used while initially applying.

How do I talk to a representative at Access Wireless? ›

Please call 1-866-594-3644 and a Customer Care representative will be happy to assist you.

How can I talk to real people online? ›

You should try to:
  1. Say hello. Hopefully obvious, but you'll be surprised how many online conversations don't start with a greeting.
  2. Share your name and location. It immediately feels more personal.
  3. Share what you can do for them. ...
  4. Ask for information. ...
  5. Provide a hint.
Oct 10, 2023

What carrier is AirTalk Wireless with? ›

AirTalk Wireless is an MVNO (Mobile Virtual Network Operator), meaning they use network towers from larger carriers like T-Mobile and AT&T, but offer their own plans and pricing. This means the compatibility of your phone with AirTalk depends on the network it operates on in your specific location.

How do you talk to customers on live chat? ›

14 Customer Support Chat Tips
  1. Show that You're Human. ...
  2. Master Small Talk. ...
  3. Be Genuinely Helpful. ...
  4. Work on Your Typing Speed. ...
  5. Provide Educational Material and Screenshots. ...
  6. Manage Expectations on the Conversation. ...
  7. Keep an Archive of Conversations to Make Future Interactions Easier. ...
  8. Set an Average Wait Time.

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